Support and Contact

If you need help with the public beta, account access, Google integration, or privacy requests, use the channels below.

Effective date: Last updated:

General beta support

For account issues, bug reports, onboarding questions, and product support, contact support@solokeeper.app .

Google integrations

For problems connecting or disconnecting Gmail or Google Docs, include the affected Google email address, the integration name, and the error shown, but do not email OAuth tokens, passwords, or Gmail message content. Review the Google data use page for the separate Gmail application and server-side Google Docs data flows.

Zoom integration

For help connecting Zoom, using managed Zoom meeting links, or disconnecting the Zoom integration, review the Zoom integration guide and contact support if the issue continues.

Account and data deletion

To request deletion of an account or specified data, email privacy@solokeeper.app from the Google email address linked to the account and state whether the request covers the whole account or specific data. SoloKeeper will reply to verify account control and confirm the requested scope. Deletion begins only after the user confirms that reply. The Privacy Policy explains backup retention and data that remains in Google services.

Other privacy requests

To request access, correction, restriction, portability, or another privacy action, contact privacy@solokeeper.app and describe the request.

Product feedback

Product-direction feedback is welcome during the public beta. Send focused operational feedback from the Contact SoloKeeper action inside the app.